User Report

Pokemon TCG Pocket Error 103-011-010

Error Code

103-011-010

Full error message

Authentication Error. The server authentication process failed. The game will now restart.

Despite downloading the game, I am unable to launch it due to an authentication error. Although the game initializes, it promptly presents an authentication error.

Device

Android

Steps to reproduce

The error comes when i try to starts up the game

Expected behavior

The game should work on starts up without showing the error

Screenshot

✓

Workarounds

Community-reported solutions that may help.

— UserAndroid
1. Turn off Wi-Fi and relaunch the game. 2. Close the app completely and reopen it. 3. Check for and install any available game updates. 4. Enable automatic date and time in your phone settings. 5. Disable any active VPN and relaunch the game. 6. Switch from Wi-Fi to mobile data and try again. 7. Reboot your SIM card and relaunch the game. 8. Check the Nintendo server status page and wait if servers are down.